![]() Detailed logs of each archive with success/fail status.Graphical reporting of archiving activity.Reporting on calls, texts, and team messaging with custom filters by date, call direction, cloud storage, from and to phone number, and archived status.Notation and flagging support for every communication item, customized reporting on calls, texts, and team messaging, customized batch downloads directly from UI. ![]() If the outage lasts longer than three days, we will backdate our processes to get every data-point missed.ĬRM integrations (server side call logging to CRM) If there is an outage, RingClone will automatically pick-up the call activity that was missed within three days. The system actively scans your activity on an ongoing basis. RingCentral Archiver Manténgase actualizado con las últimas funciones, mejoras y correcciones de errores para RingCentral Archiver. ![]() Our quality control team keeps a constant eye on archiving activity to help detect if there is an outage of some kind. RingClone tracks archiving stats in near-real-time. Set-up a custom configuration once, and your data is structured and archived accordingly. RingClone organizes, indexes, and monitors it.Īll data is automatically classified by user, date and time, extension number, email address, call center identifier, and more. All data exploration tools and monitoring tools utilize your data. Use Google Drive, Amazon S3, Azure Blob, OneDrive, Box.com, DropBox, or your on-premises storage.įulfill compliance requirements without sacrificing security or features. RingClone’s unique pass-through model sends all data to the destination of your choice, using configuration rules you provide. RingClone’s powerful search engine gives you access to navigate your data instantly, whether your business handles 100 calls per day, or 100,000 calls per day. Use the built-in compliance tool to download batches of content for compliance or for investigative reasons. RingClone provides free text search by name, extension, phone number, date, direction, duration, and much more for all your call activity. But first, lets highlight some differentiators of RingClone that benefit the end user: The following articles provide information about the Archiver feature which allows backing up of extension data to cloud storage services. We created a comparison table (below) to highlight the differences between the two applications, and hopefully make your decision process easier. These choices usually come down to functionality, features, and cost. There are several differences between the two apps, and there are several reasons that someone may choose one or the other. If you have any questions about RingClone’s archive verification, or anything else that RingClone can do for your organization, reach out to us.We often get asked what the differences are between RingClone and the RingCentral Archiver. If you care about your organization’s compliance or future legal matters, then RingClone is a great tool to have in your toolbox. And, to view details of each archived item, simply hover your mouse over each object. In addition, you can view/listen to these archived files simply by clicking on each item within the RingClone portal. A unique, color-coded display allows you to instantly recognize what has been archived for each call. This includes log files, mp3 files (voice mail, recorded calls), images, and fax documents. You can see individual files that have been archived for each call or message. This one gives you a more in-depth view of your archiving activity. Safely store your RingCentral data to a permanent archive, even after data expires from RingCentral servers. You can further search through this verification list by date and extension. RingClone is a secure, permanent storage solution for all your communication data in RingCentral. ![]() Plain, simple descriptions show you what has been archived and what has not. You’ve got a list that shows a real-time comparison of your RingCentral data vs. Just click the “Archive Verification” button, and bingo! In fact, there are 2 separate ways to verify archives in RingClone, depending on the exact information you are looking for. If compliance or legal issues are your concern, this gives you a level of confidence that other archiving solutions don’t provide. One of RingClone’s greatest features is it’s ability to do a real-time, side-by-side comparison of live RingCentral data and RingClone’s archived data. “How do you know that your archiving solution is working, and that it is accurate?”
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